By accessing, browsing, registering, or using the official Bandhakala website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, together with our Privacy Policy, Shipping & Payment Policy, Returns, Exchange & Cancellation Policy, Cookie Policy, Disclaimer, Grievance Redressal Policy, and any other applicable policies published on this website.

If you do not agree with these Terms & Conditions, you should discontinue the use of this website immediately.

1. Eligibility

By using this website, you represent and warrant that you:

• Are at least 18 years of age, or are using the website under the supervision of a parent or legal guardian.

• Are legally capable of entering into binding contracts.

• Have provided information that is accurate, complete, and up to date.

Bandhakala reserves the right to refuse access, suspend, or terminate user accounts that violate these Terms.

2. User Account

If you create an account on our website, you are responsible for:

• Maintaining the confidentiality of your login credentials.

• Keeping your account information accurate and up to date.

• Promptly notifying Bandhakala of any unauthorised access or suspected security breach.

• All activities conducted through your account.

Bandhakala shall not be responsible for losses arising from your failure to safeguard your account credentials.

3. Product Information

Bandhakala strives to ensure that all product descriptions, specifications, photographs, colours, dimensions, and pricing are accurate.

As every creation is handcrafted, slight variations in:

• Weave

• Texture

• Colour

• Motif placement

• Dimensions

• Finish

are natural characteristics of handcrafted textiles and should not be considered manufacturing defects.

4. Product Availability

All products are subject to availability.

Bandhakala reserves the right to:

• Modify collections

• Discontinue products

• Limit purchase quantities

• Update product specifications

• Correct pricing or listing errors

without prior notice.

5. Intellectual Property Rights

All trademarks, logos, brand names, textile designs, artwork, photographs, graphics, written content, website layouts, and other digital assets displayed on this website are the exclusive property of Bandhakala, the Arundhati Group, or their licensors.

These materials are protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, republished, or commercially exploited without prior written permission.

6. Permitted Use

This website is intended solely for lawful personal and non-commercial use.

Users must not:

• Attempt unauthorised access to the website or its systems.

• Introduce viruses, malware, or other harmful software.

• Copy, scrape, or extract website content without permission.

• Impersonate another person or entity.

• Engage in unlawful, fraudulent, or abusive activities.

• Interfere with the security or proper functioning of the website.

7. User-Generated Content

Where users are permitted to submit reviews, testimonials, photographs, or other content, you represent and warrant that:

• The content is lawful and accurate.

• You own or have the necessary rights to submit the content.

• The content does not infringe any third-party intellectual property or privacy rights.

By submitting such content, you grant Bandhakala a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish, modify, and display the content for operational, promotional, and marketing purposes.

8. Third-Party Links

The Bandhakala website may contain links to third-party websites for your convenience.

Bandhakala is not responsible for the:

• Content

• Privacy practices

• Products or services

• Security

• Accuracy of information

provided by such third-party websites.

Your use of third-party websites is governed by their respective terms and policies.

9. Related Policies

Your use of this website is also governed by the following policies, which form an integral part of these Terms & Conditions:

• Shipping & Payment Policy

• Returns, Exchange & Cancellation Policy

• Privacy Policy

• Cookie Policy

• Disclaimer

• Grievance Redressal Policy

Please review these policies carefully before using our website.

10. Disclaimer of Warranties

The website and all information, products, and services available through it are provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, Bandhakala disclaims all warranties, whether express or implied, including but not limited to warranties of:

• Merchantability

• Fitness for a particular purpose

• Accuracy

• Availability

• Non-infringement

11. Limitation of Liability

To the fullest extent permitted by law, Bandhakala, the Arundhati Group, their affiliates, employees, directors, agents, and licensors shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from:

• Use of or inability to access the website

• Website interruptions or technical failures

• Errors or inaccuracies in website content

• Loss of data or business interruption

• Any other losses arising from the use of the website

Nothing in these Terms limits liability where such limitation is prohibited under applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Bandhakala, the Arundhati Group, and their affiliates, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses arising out of:

• Your breach of these Terms & Conditions.

• Your misuse of the website.

• Your violation of applicable laws or third-party rights.

13. Force Majeure

Bandhakala shall not be liable for any delay or failure in performing its obligations due to events beyond its reasonable control, including but not limited to:

• Natural disasters

• Floods

• Earthquakes

• Pandemics

• Fire

• Cyber-attacks

• Labour disputes

• Government actions or restrictions

• Internet or communication failures

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Bhubaneswar, Odisha, India.

15. Changes to These Terms

Bandhakala reserves the right to amend, modify, or update these Terms & Conditions at any time.

Any revised Terms shall become effective immediately upon publication on the official Bandhakala website.

16. Severability

If any provision of these Terms & Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

17. Waiver

Failure by Bandhakala to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision or of any other rights available under applicable law.

18. Entire Agreement

These Terms & Conditions, together with all policies published on the Bandhakala website, constitute the entire agreement between you and Bandhakala regarding your access to and use of the website and supersede any prior understandings relating to the same subject matter.

19. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Email: ecom@arundhatibandhakala.com

Phone: 91246 29835

Business Hours: 10 AM - 9 PM